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SECURE YOUR PRIVACY

PRIVACY POLICY

Versi Bahasa Melayu

TalentCloud is committed to protecting your personal information and will take the relevant measures to safeguard your personal information in accordance with the Personal Data Protection Act 2010. This Privacy Policy describes how we collect and use online data.

By using this site or application, you explicitly accept the collection, use and transfer of your data as described in this Privacy Policy. We share information with employers. We are unable to control their use of your data. We also do not control the data use practices of either (a) those who access your information on or through our sites and applications or (b) ad networks and other third parties with whom we work to serve you personalized ads.

The supply of your Personal Data to us is voluntary. However, in the event you choose not to provide your consent or subsequently withdraw your consent to the processing of the Personal Data by us, it may result in our inability to communicate with you or provide the services or products you require.

The supply of your Personal Data to us is voluntary. However, in the event you choose not to provide your consent or subsequently withdraw your consent to the processing of the Personal Data by us, it may result in our inability to communicate with you or provide the services or products you require.

Please read this Privacy Policy carefully as it forms part of the Terms of Use which govern the use of the Talentcloud.ai Services and the Talentcloud.ai Websites.

Scope of this Policy

This policy applies to information we collect on sites and applications owned or controlled by Talentcloud.ai or its affiliated companies (“Recruit”). Affiliated companies are entities that control, are controlled by or are under common control with Talentcloud.ai.

We link to other websites over which we have no control. Talentcloud is not responsible for the privacy policies or practices of other websites. You may wish to review the privacy policies of those sites so you can understand how they collect, use and share your information.

Information We Collect

We collect information about you when you use our sites and applications. For example, depending on the services you use, we collect:

  • Your name
  • Contact information such as location, email address, telephone number
  • Information about your education, occupation, skills and experience, awards, memberships and affiliations, activities and interests
  • Information imported by you or your connections from third-party applications
  • Information about third parties, such as references or contacts, that you provide to us if you have their express written consent to do so
  • Your ZIP code, postal code, preferences, occupation, career history, interests and favorites
  • Your age, gender, race, or ethnicity, if permitted by local law and you choose to provide it

We automatically collect information about how you use our sites and mobile applications, the areas of our site that you visit, as well as information about your computer or mobile device including your IP address, device ID, physical location, browser and operating system type, and referring URLs. This information is necessary for providing personalized and location-based content as well as for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services. We may combine this information with information in your account to help prevent fraud.

If you choose to login with Facebook or similar sites through Talentcloud.ai, we import the information that you choose to share with us by installing the application or logging into that platform or site, and we make it part of your profile. Because Talentcloud.ai sites and applications are intended to allow you to share your information and to allow others to find you, we make certain information about you publicly available by default. Such information may, for example, be accessed by everyone on the Internet, including users without accounts, and may appear in public search engine search results. However, you can control the visibility of your information by managing your privacy settings. You can also restrict the information available to others by deleting information you do not want visible or by not providing it at all.

When you post information on another user’s profile or comment on another user’s post, the public availability of that information will be subject to the other user’s privacy settings.

How We Use Information

We use the information we collect to provide our services, respond to you, operate and improve our sites and applications, and foster a positive user experience. Our services include the display of personalized products, content, and advertising relating to your career experience and interests, either on our site or other sites with which we have a business relationship.

By registering with Talentcloud.ai, by managing your profile, or by opting in when presented with choices, you have consented for us to use your information in the following ways:

  • to create a profile for you based on information that you have provided to us, information imported from other sites or applications, or information provided to us by third parties such as your contacts or advertisers;
  • to provide personalized, targeted, or location-based content, services, and advertising from us and third parties;
  • to allow you to contact other users or to invite others to join or create an account;
  • to allow you to import information about yourself or your contacts from other sites or applications or to export your information to other sites or applications;
  • to make purchases;
  • to contact you about feature updates, informational and service-related communications, including important security updates;
  • to provide you with additional communications, information, and promotions such as newsletters and career advice;
  • to inform you of other products or services available from Talentcloud.ai or its affiliates;
  • to enable you to contact us and for us to respond to you to conduct surveys, promotions, and contests, and to publish the results thereof;
  • to help your friends, contacts, and potential employers find your profile and connect with you;
  • to provide information about you and your potential interest in job postings to employer customers;
  • to provide products and services to employer customers to complete the recruitment and hiring process;
  • to provide products and services that enable users to network, post information on bulletin boards, view and compare profiles;
  • to generate internal reports about the use of our sites and applications;
  • to allow you to share jobs and profile information with your connections;
  • to give search engines access to public information;
  • to detect, investigate, and prevent activities that may violate our policies or be illegal; and
  • to make suggestions and draw inferences about you. For example, we may make suggestions about people you may know or additional jobs, products, or services that might be of interest to you. Or, if you identify yourself as “Mrs.” we will assume you are female.

Some of our products and services, such as our searchable resume database and networking, enable third parties to see your personal information and to contact you. Profile information may be used for networking with other community members or may be visible to employers who are using Talentcloud.ai sites and applications.

Information you post in public areas of Talentcloud.ai sites or applications or place in the searchable resume database may be accessed, used, and stored by others around the world, including those in countries that might not have legislation that guarantees adequate protection of personal information as defined by your country of residence. While Talentcloud.ai takes measures to safeguard your information from unauthorized access or inappropriate use, Talentcloud.ai does not control these third parties and we are not responsible for their use of information you give to us. Accordingly, you should not post sensitive information, personality profiles, or any other information you would not want made public, to any Talentcloud.ai site or application.

We use data we have about you to determine whether you might be interested in the opportunities, products or services of a particular third party. We show you targeted ads on our sites or other sites with which we have a business relationship. These ads are targeted based on information we collect about you and information about you we acquire from third parties.

How We Protect and Handle Your Facial Recognition Data

As part of our identity verification process, we utilize FACEIO’s facial recognition services. The facial data involved in this process is managed under strict privacy and security protocols:

  • Face Data Retention: We do not retain facial data beyond the verification process. FACEIO’s recognition engine only stores encrypted facial hashes (biometric templates) instead of raw face data. These hashes are retained solely for the duration needed to complete authentication or enrollment.
  • Face Data Storage Duration: Facial data is not kept indefinitely. It is only stored until the user deletes it or the specific purpose for its collection, such as authentication, has been fulfilled.
  • Third-Party Access: FACEIO, as our third-party service provider, operates as a data processor for facial recognition. They do not store raw biometric data or have direct access to it. The facial hashes are encrypted and are not shared with any third party except when required by law.
  • Data Sharing: We do not share facial data with external parties other than law enforcement agencies, and only when legally obligated. FACEIO adheres to the same strict policies, ensuring biometric data is neither sold nor leased.

How We Share Information

One of our primary purposes is to provide you with a platform to broadcast the information in your resume and profile widely in order to maximize your career opportunities. The information we gather may be shared within the Talentcloud.ai group of companies on a worldwide basis. We do not share information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure. We disclose your information as set forth below:

1. We share your information with third parties who help deliver our products and services to you. Examples include hosting our web servers, including resume database storage, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These companies will have access to your personal information as necessary to perform their functions, but they may not use that data for any other purpose. We will remain responsible for any information shared in this way.

2. We may disclose information to third parties if you consent. For example:
(a) if you make your resume searchable, then all parties with access to our searchable resume database will have access to your resume;

(b) if you opt in to receive information about the opportunities, products, or services of third parties, we supply your contact information to those third parties so they may contact you;

(c) if you previously chose to receive newsletters, commercial e-mails or other communications from Talentcloud.ai or third parties, but subsequently change your mind, you may opt out in those emails or by editing your account profile as described above.

By applying to a job or providing your contact information to show interest in a job, you consent to the disclosure of your information to that employer.

We also share aggregated information (including location data) about Talentcloud.ai site visitors and application users with third parties to serve advertisements to you on our sites or other sites with which we have a business relationship. We may also aggregate data regarding job qualifications, schooling, age, experience level or other information relevant to the job search. This aggregated data does not identify users individually, and may be made available to employers or fellow job seekers or community members. If we create a co-branded site with another company, information will be retained by both companies and subject to the privacy policies of both companies which will be published on the co-branded sites.

3. We disclose information if legally required to do so, or at our discretion pursuant to a request from a governmental entity or if we believe in good faith after considering your privacy interests and other factors that such action is necessary to: (a) meet legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

4. We may disclose and transfer information to a third party who acquires any or all of Talentcloud.ai’s business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event Talentcloud.ai becomes the subject of an insolvency proceeding, such information will be disposed of in a transaction approved by the court. You will be notified of the sale of all or a substantial portion of our business to a third party by email or through a prominent notice posted on the site.

An Important Note About Your Resume

When you create or post a resume, we store it in our searchable resume database in the United States. You may control the status of your resume by setting it to visible, limited, or private. Visible and limited resumes can be found by anyone with access to our resume database. We cannot control the retention, use or privacy of resumes that have been viewed or downloaded by others.

Private resumes will not be searchable in our resume database. You may still use your private resume to apply online to a job. If you do, your resume will be transferred to the relevant employer, who may retain a copy of your resume or distribute it to third parties.

We attempt to limit access to our searchable resume database to legitimate users such as paying employers, recruiters, hiring managers, headhunters, and human resource professionals, but cannot guarantee that other parties will not gain access to this database. We cannot control the use of resumes by third parties who access the resume database. Once your resume has been disclosed, Talentcloud.ai is not able to retrieve it from the third parties who accessed it.

You may remove your resume from our searchable database at any time. However, anyone who viewed your resume may have kept a copy of it in their own files or databases. Accordingly, you should not put sensitive information, personality profiles, or other information you would not want made public, in your resume.

If you provide us with details of a reference, it is your responsibility to ensure that the person is aware that you have forwarded his/her details and has consented in writing for you to do so.

Resumes you give to us must not contain sensitive data relating to your (i) racial or ethnic origin (ii) political beliefs (iii) philosophical or religious beliefs (iv) membership of a trade union or political party (v) physical or mental health or biometric details or genetic makeup (vi) addictions, sexual life (vii) the commission of criminal offenses or proceedings and associated penalties or fines, (viii) the commission of any unlawful or objectionable conduct and associated penalties, or (ix) any Social Security Number or national identification number. If your resume does contain this information, then you agree that it is at your own risk. We cannot control third parties’ access to such information from our searchable database.

How We Store Information

Because managing your career is a life-long process, we retain all the information we gather about you in an effort to make repeat use of our sites more efficient, practical and relevant until you change or remove your personal data as described below. You may access, review, correct, update, change or delete your profile or resume at any time. Log into your account, go to your profile or resume, and make the desired changes.

Access to or correction, update, or deletion of your personal information may be denied or limited by Talentcloud.ai if it would violate another person’s rights and/or as otherwise permitted by applicable law. If you wish to delete or close your account or account profile information altogether, please contact us. We will send you an email to confirm that your personal information has been deleted (save for an archival copy which is not accessible by you or third parties on the Internet). The archival copy is retained only for as long as needed for audit and record purposes. We will also keep logs and information that may relate to your activity on the site.

We will respond to information access requests without undue delay of receipt and in any event within 30 days. If we require additional time to provide access to your information, we will acknowledge receipt of your request within 30 days and promptly supplement our response within the time period required by applicable law.

If you are a job seeker with a public resume and have not logged onto Talentcloud.ai for an extended period, we may make your resume unsearchable. Separately, and regardless of your resume privacy setting, if you do not log into your account for a significant period of time, it will expire and be scheduled for deletion. Expired accounts are deleted on a periodic basis. Our current expiration period is approximately 36 months; we may extend or reduce this period in order to adjust to changing hiring patterns. If we change the period, we will update this notice. You will always receive an email from us before we delete your resume in this manner.

Security

You are responsible for keeping your username and password secret.

Talentcloud.ai takes appropriate measures to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorized third parties will not be able to defeat those measures or use your personal information for improper purposes. You should be aware that resumes may be monitored by your current employer.

When you place an order online at Talentcloud.ai, you will make payment through third paries payment gateway, such as Paypal. We do not collect any of your payment information, including your credit card number. This makes it difficult for your credit card information to be intercepted or stolen while being transmitted.

Changes to Privacy Policy

If we decide to materially change the substance of this Privacy Policy, we will, where required, contact you via the email address that you maintain in your profile. We will also post those changes through a prominent notice on the site.

Children

Talentcloud.ai is not intended for, nor do we knowingly collect information from, children under the age of 13.

Contact Information

Your data is submitted to Talentcloud.ai and is hosted and stored in the public cloud, maintained by Talentcloud.ai.

If, at any time, you have questions or concerns about this Privacy Policy, please contact us below:

Use of Cookies, Web Beacons, and JavaScript

Cookies: Talentcloud.ai uses “cookies” to help personalize and maximize your online experience and time online, including for storing user preferences, improving search results and ad selection, and tracking user trends. A cookie is a text file stored on your computer. Cookies store bits of information that we use to help make our site work. They can’t run any code and don’t contain viruses. No one can read our cookies except us.

We use cookies to improve your experience on our sites. We use the following types of cookies:

  • Security: These cookies allow us to secure access to your account.
  • Preference: These cookies are used to store your preferences like language choice and display of job search results.
  • Analytics: We track traffic patterns so we can identify popular content and potential problems.
  • Features: We track which jobs you search for, view, and apply to so we can show you more jobs like those. We also use cookies to split some users into test groups to test new features.
  • Advertising: We use non-identifiable information about you to show you advertising.

Some cookies will remain on your computer after you have left our site. Security cookies will remain for 60 days after your last visit. Poll response cookies will remain for 90 days, and Talentcloud.ai cookies relating to advertisements and site notices will remain for up to two years.

We also allow other companies to display advertisements to you while you are using our sites and applications. Because your web browser must request these advertisements from the other companies’ servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. Talentcloud.ai has no control over, and is not responsible for, the practices of those third-party advertisers. The data stored in these cookies is anonymous and the information is not linked to your personally identifiable information without your permission. The cookies placed by our third-party ad servers will remain on your computer after you leave our site for up to 20 years unless you delete them.

Advertising Opt Out: Talentcloud.ai uses several third parties, including Google Ads, Google Analytics, and Mailchimp, to help provide analytics services and to serve advertisements. You can opt out of third-party cookies by setting your browser to decline cookies. Talentcloud.ai does not respond to web browsers that do not track signals.

Please note if you delete your browser cookies, your opt-out cookie will also be deleted. Additionally, if you change computers or web browsers, you will need to opt-out again.

Talentcloud.ai also uses “Flash cookies”, also known as “Local Shared Objects”, to preserve video player settings and for user authentication purposes. You can adjust your settings for your Flash cookies here.

Web Beacons and JavaScript: Talentcloud.ai uses web beacons (sometimes called pixels, clear gifs, or action tags) and JavaScript to collect information about users’ visits to our sites and applications, measure and improve the effectiveness of advertisements and job postings, and deliver co-branded services. They help us compile aggregated statistics about site usage. Web beacons are built into the page and cannot be refused. However, they can be rendered ineffective by opting out of cookies. JavaScript can be deactivated via your browser settings. If you disable JavaScript you will not be able to use some of the functions of the website.

Social Media and Content Sharing

Social Media Widgets: Our site includes social media features, such as the Facebook Like button, and widgets, such as the Share This button. These features may collect your IP address and the page on our site you are visiting and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Referrals: If you choose to use our service to share site content with a friend, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Talentcloud.ai Worldwide, Inc. temporarily stores this information for the sole purpose of sending this one-time email.

Update effective August 2020

In the event of any inconsistency of this Privacy Notice between the English and Malay version, the English version prevails.